Elevating the Customer Experience
What you’ll learn:
- The real difference between Customer Service and Customer Experience
- Your starting CX framework/outline
- Building in your Emotional Quotient
- Discovering your UVP or signature move with customers
- How to start with needs and expectations
- Authentic leadership and what that means for CX Teams
- The most crucial pieces to the CX journey you can’t forget
What’s Next:
- Click the button above to access course
- We’ll email you the link to the course after checkout. (or time/day of webinar if live)
- You have access to it forever!